Justification
Other comparative indicators
Perspective
Helps us to understand hospital expenditure
Good indicator for showing
internal operating efficiency such
as staff productivity
Medical accidents are an important
indicator of internal product
quality. The number of cases
suited to court can only be used
because of differences in the
definition of accidents between the
two countries
Medical research is needed to
develop hospitals. Academic
papers act as an indicator to of
medical research, and English
publications usually mean
international level research. These
are easily compared
Personnel expenditure as a
percentage of total patient evenue.
Material cost as a percentage of
total patient revenue Internal business processes
Outpatients per year per doctor.
Emergency patients per year per
doctor. Admitted inpatients per
year per doctor
Medical accident leading to law
suit rates
Expenditure on medical research.
Academic papers written in
English per year per medical staff
member
Financial
Internal business processes
Learning and growth













































































